Maintenance

One of the benefits of living in our beautiful apartments is that the majority of items in your apartment are covered by the Landlord for repair for normal use, wear and tear. However, there are some items that you, as our tenant, are responsible for maintaining.

Tenant Responsibilities

  • Tenants are responsible for replacing all standard globe light bulbs and the cooktop lightbulb on the underside of the microwave.

    Standard globe lightbulbs are 60 watt, soft white, LED lightbulbs.

    Recessed lights, light fixtures above stairwells, or other lighting that is not safely reachable should be changed only by maintenance. Please submit a maintenance request as soon as you notice these lights are out.

  • If the apartment contains battery-operated smoke detector(s), the tenant is responsible for changing the battery and silencing the alarm in the event that it is alarming with no danger or smoke/fire/carbon monoxide present.

    Please take note of the location and height of all detectors in the apartment and ensure that you have the proper equipment necessary to tend to it.

    If the tenant is elderly or disabled, please ensure there is an emergency contact person with awareness of the location of the detectors. If you do not have a local emergency contact person, we can assist you, however, our response times are not guaranteed.

  • Tenants are responsible for changing their furnace filter a minimum of two (2) times per year. Our suggestion is to change the filter once in the Spring when you switch over to air conditioning, and once in the fall when you switch over to heat.

    Tenants with additional occupants and/or pets should consider changing their filters more frequently.

    Changing The Filter:

    The furnace filter is located either in the hallway above the thermostat or above the door to the utility closet behind a metal grate.

    1. Ensure the thermostat is in the off position for 2-3 minutes before changing the filter.

    2. Unclip the vent, remove the filter, and throw it in the trash. Furnace filters should not be cleaned and reused.

    3. Replace with a new filter and write the date on the filter.

    • The filter size is 14 x 20 x 1 (check current filter size)

    • The filtration level or MERV rating should be no higher than a 7.

    If your furnace malfunctions and the HVAC repair technician determines that a clogged or dirty filter is the cause of the furnace or AC issue, the tenant will be financially responsible to satisfy that repair bill.

    Keeping your filter clean and clear of debris also helps reduce energy costs!

  • Tenants are responsible for the maintenance of any drains in the apartment.

    This includes the kitchen sink and dishwasher drains, bathroom sinks, showers and tub drains, and toilets.

    • No grease of any kind should be disposed of in any drain.

    • There are not garbage disposals in any drains, therefore all food waste should be disposed of in a waste receptacle.

    • Bathroom sinks should not be utilized to rinse away hair of any kind; including that from shaving.

    • Shower, tub, and sink drains should be cleared every 6 months or more frequently as needed.

    • No wipes, paper towels, rags, trash, pet litter, or feminine hygiene products should be flushed down the toilet or disposed of in any drain.

    • Tenant should always have a plunger in the event of a clogged toilet, especially after hours.

    • If a plumber is needed to clear a clogged drain or toilet, and one of the prohibited items listed above is found to be the source of the clog, the tenant will be financially responsible to satisfy the repair bill.

  • Tenants are responsible for having the carpets professionally cleaned by Tri City Carpet Cleaners at the end of their tenancy.

    We recommend that if the tenant stains the carpet prior to the end of the tenancy it be rectified quickly.

    Tenants are encouraged to call Tri City Carpet Cleaning to treat the spots/stains ASAP.

    If there are residual stains after carpet cleaning at the end of tenancy, the tenant will be financially responsible for the replacement of the carpets.

  • The landlords have hired a private company to plow, shovel, and salt the property during snow events.

    Tenants are NOT responsible for removing snow from the main roads or sidewalks of the apartment complex.

    However, in the event the tenant needs to leave their prior to the snow removal company starting or completing snow removal, the tenant agrees to remove all snow necessary to ensure their safety.

    • Tenants are expected to move their vehicle out of their assigned parking spaces while the snow removal company is at the property clearing the snow.

    If a tenant does not remove their vehicle while the snow removal company is present he/she will be responsible to remove the snow from the parking space that their vehicle is parked in.